Frequently Asked Questions
How do I pay for the Membership Fee?
You can sign up using the handy checkout form on the Underground overview page. Your credit card will be charged monthly on the anniversary of your purchase.
How do I cancel my Membership?
Plans can be cancelled by logging into your account and submitting the 'Cancel Account' form. See the fine print for more information.
How do I update my credit card on file?
Your billing information can be updated within your account area.
Can my friend use my membership?
Memberships are for the individual only. The member must be present to receive member benefits, no exceptions.